Privacy

Introduction

Your privacy is our priority and we are adopting security measures to make sure CyberInsurify is safe and enjoyable for everyone. The CyberInsurify Privacy Policy will help you understand the type of information we deal with and how we use it.

We will never sell your data and we process data in compliance with the strictest security laws.

As used in this Privacy Policy, “CyberInsurify”, “we” and “us” refer to CyberInsurify while the “websites” refer to CyberInsurify websites (including www.CyberInsurify.com, any related URLs and subdomains of the CyberInsurify domain).

The “services” and “applications” refer to CyberInsurify’s Cyber Risk & Claims management applications and services in whatever format they may be offered now or in the future.

You Own Your Data

CyberInsurify uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate our applications and services.

Although CyberInsurify owns the code, databases, and all rights to the CyberInsurify application and services, you retain all rights to your data.

Data Processor and Data Controller

The GDPR (General Data Protection Regulation), the new European data protection law, as well as other data privacy laws, differentiate between the “data controller” and the “data processor”. The customer is the Controller of Customer Data while CyberInsurify is the Processor of Customer Data and the Controller of Other Information.

Customer Data

Customer Data are the content and information added to the CyberInsurify applications and services. For instance, Cyber Risk & Claims details or documents concerning a claim uploaded into CyberInsurify are considered Customer Data. This data is controlled by you and CyberInsurify processes this data on your behalf. It is the account administrator on behalf of the organisation or individual that owns the CyberInsurify account that determines the use, access, deletion or sharing of Customer Data.

Use of Customer Data

CyberInsurify may access and use Customer Data in accordance with the customer’s guidance to:

  • Provide, maintain and improve the service.
  • Prevent and resolve technical or security issues.
  • Provide support to customers when required.
  • Help customers comply with GDPR related requests.

Other Information We Collect

CyberInsurify collects and processes Other Information with the exclusive purpose of improving your experience. Other Information refers to data regarding website visitors and customers. CyberInsurify is the Controller of Other Information

The information collected includes:

Account Information

Email address, phone number, company name, domain and/or similar account details are collected upon signup. When an account is activated CyberInsurify collects billing details such as billing address.

Log Data

We collect information when you access or use our applications or websites such as the device's Internet Protocol ("IP") address, browser type and device type.

We also record information collected from our website as the page visited and the date and time the pages are accessed.

Location Information

We collect your timezone and default locale upon sign up. We also collect your approximate location from your browser or device.

Use of Other Information

CyberInsurify uses Other Information to:

  • Provide, update, maintain and protect our services.
  • Prevent or address service errors, security or technical issues.
  • Respond to your requests, comments and questions.
  • Send emails and other communications. We may send you service, technical or administrative emails and inform you about changes in our applications and services or security and fraud notices.
  • Communicate about billing and administrative issues.
  • Maintain high-security standards and investigate and prevent issues.
  • Produce aggregated statistics, e.g. publishing a report on trends in the usage of our applications and services. In doing so, CyberInsurify will never disclose personally-identifiable information. You have the right to object to the use of your data for aggregated statistics.
  • Marketing Activities. From time to time CyberInsurify may send emails to registered users announcing new products and services. These will always be informative, relevant and infrequent and you may opt out at any time by clicking the "unsubscribe" link in the email.

How we Maintain the Security of Data

CyberInsurify implements various measures to ensure that data are protected against unauthorised access, use and destruction.

Data are only accessible to authorised people and for the purpose of better customer service and nothing else.

We implement high standards security strategies to protect your data such as firewalls network protection, encryption and anonymisation of personal data and IP restrictions.You can find more information about our security strategies in the Security Code of Conduct.

Sharing and Disclosure

Customer Data

We will never share or disclose Customer Data to third parties without your consent.

Other Information

CyberInsurify may share Other Information with third parties in order to:

  • Process payments.
  • Respond to lawful requests, court orders and legal processes.
  • To protect and defend the rights or safety of us or third parties, to enforce contracts or to investigate and prevent fraud.

CyberInsurify Do Not Store Your Credit Card or Bank Account Details

Data Portability

CyberInsurify will provide you with an export of your data stored on our databases and servers, upon request, in a machine-readable format provided you have met your obligations as set out in our Terms of Service.

In case of a Data Subject Access Request (DSAR), CyberInsurify is committed to helping you fulfil this request efficiently.

CyberInsurify may securely delete Customer Data 30 days after you stop paying for our applications and services, or sooner at your request.

At the end of the provision of service, at the choice of the Controller, CyberInsurify shall delete or return all Personal Data to the Controller and delete existing copies unless the local laws requires storage of data.

Access Control

Customer Data are stored securely on our databases and servers. You solely control who has access to your data and you are responsible for keeping your password safe.

Only authorised members of CyberInsurify staff have access to Customer Data to perform administrative tasks and for the purpose of a better customer service and nothing else.

Monitoring

CyberInsurify monitors the use of our applications and services to ensure we are meeting our standards and for research and security purposes. No personally identifying information is logged and sensitive information is anonymised.

Questions

Any questions regarding this policy should be sent to [email protected].

Changes to This Policy

CyberInsurify may update this Privacy Policy and the Terms of Service in accordance with changes to our applications and services. We will notify registered users by email when significant changes are introduced which affect the way we treat personal information.

Your Consent To This Privacy Policy

By using CyberInsurify's applications and services, you agree to this Privacy Policy.Our Terms of Service take precedence over any conflicting Privacy Policy provision.

Your continued use of this website or CyberInsurify's applications and services constitutes your agreement to this Privacy Policy and any updates.