FAQ

Frequently Asked Questions

CARA is designed for companies who maintain the Compliance(s) and perform Cyber Risk Management.

CARA is available in predefined configurations as outlined on our pricing page, but there is a fair amount of customisation available, depending on your needs. If you have specific requirements, please get in touch so we can discuss these further.

We pride ourselves on offering simple and transparent pricing. See our pricing page for more details.

We accept payment by wire transfers.

For customers in India GST @18 % will be charged. For customers outside the will also be charged GST @18 %.

Because CARA is web-based, you can access it from anywhere in the world, provided you have internet access. Therefore, there are no geographical limits although CARA is currently in the English language.

Yes, we have a proven uptime of 99.99%. If we do need to perform maintenance, we will notify you in advance to minimize any disruption.

Yes, we maintain multiple backups and our platform operates with a high level of redundancy to minimize risk to your business.

No, you do not need your own servers. We handle all that for you! CARA is a fully hosted application, so there is no need for expensive hardware. In fact, all you need is an internet connection and a modern web browser. And we do offer multiple installation options. Please refer to our pricing page.

Yes, you own your Data. And your data is safely stored in our platform, but you retain ownership of it at all times. If you do require a copy, we will be happy to provide this.

We have strict access control policies to ensure your data is protected. You can specify detailed privileges for every user on your account.

We use industry-leading data centers of Amazon, who operate to PCI-compliant standards.